Communicating With Your Child's Health Care Providers

Communicating With Your Child's Health Care Providers

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What should a parent say to a health care provider when they call about a sick child?

Besides immediate guidance, is there anything else a parent should ask on the phone?

Besides immediate guidance, is there anything else a parent should ask on the phone?

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Robin Vick

Continuum Pediatric Nursing

Besides immediate guidance, is there anything else a parent should ask on the phone?

Robin Vick, Assistant Director of Nursing at the Continuum Pediatric Nursing Services, discusses how to communicate with your healthcare team including what to do if your child isn't getting better.

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Transcripts

Host: In addition to immediate guidance, is there anything else a parent should ask on the phone?

Robin Vick: It's important too during that conversation that the parent ask, what do I do if I have done these things that we have just talked about when my child is not better. At that point, there is more of a longer term plan that's developing and the health care provider is going to want to give some guidance to the family about when to phone back, what things to be looking for, that will determine whether or not the child is responding appropriately and a general time frame should be established just to when that should happen. Theres should always be some plan about giving follow-up information and a follow-up plan that occurs on that first conversation on the telephone.

To watch the other segments in this video series or for How-to videos on almost any other topic, visit monkeysee.

com.

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