How to Shop for Clothing Online

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Greg Towe
L.L. Bean
www.llbean.com  
1-800-441-5713

L.L.Bean, Inc. has been a trusted source for quality apparel, reliable outdoor equipment and expert advice for more than 95 years.

Founded in 1912 by Leon Leonwood Bean, the company has grown from a one-man operation to a global organization with annual sales of $1.5 billion. Our company headquarters are in Freeport, Maine, just down the road from our original store.

We invite you to browse the stories, facts and figures in this section and learn more about our company, our heritage and our history.

How to Shop for Clothing Online

In this video, L.L.Bean’s Greg Towe describes how to buy clothing online. This video series will help you understand how to choose a trusted website, understand clothing product descriptions and sizing information, how to measure for men's, women's and children's clothing, how to add items to an online shopping basket, how to work through the checkout process, how to pick a shipping method, payment option and what to expect after the purchase.

This expert: 23,578 views

This series: 22,255 views

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Transcripts

Greg Towe: Hi! I am Greg Towe with L.

L. Bean, Outdoor Clothing and Equipment specialist. Today I will be showing you how to order clothing online. First I will be helping you familiarize yourself with your product selection. We want to go through sizing and fit charts. Next we will talk about fitting for men, then we will go into have to accurately measure for women. Next we will go into kids clothing to make sure that our children have the right sizes as well. Then we will go into the checkout process and the shopping basket. Finally, we will talk about shipping methods and payment options.

So, you dont need too much to get started, just a computer, an Internet connection, a measuring tape, a credit card and probably your address book. When shopping online you want to make sure you are shopping with the company that has a trusted name brand, has an established website that clearly states it's policies in relation to returns, exchanges and credit card safety. For example, L.

L. Bean is a company that has an established website and a fairly liberal return policy. So, before we get started let me tell you a little bit about myself.

I have been with L.

L. Bean for three years in a couple of different capacities, in multiple store environments. L.

L. Bean is a company that has been around since 1912 specializing in outdoor gear and women, men and kids apparel. L.

L. Bean offers its customers three different ways to shop, online, through our catalog and in our retail stores. We have been highly ranked in customer service across the board and we are recently rated the number one online apparel website. So, now lets get started. I am going to show you how to order clothes online.

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