Consumer Action is a nonprofit organization that has championed the rights of underrepresented consumers nationwide since 1971. Throughout its history, the organization has dedicated its resources to promoting financial literacy and advocating for consumer rights in both the media and before lawmakers to promote economic justice for all. With the resources and infrastructure to reach millions of consumers, Consumer Action is one of the most recognized, effective, and trusted consumer organizations in the nation.
Financial Education. To empower consumers to assert their rights in the marketplace, Consumer Action provides a range of education resources. The organization's extensive library of free publications offers in-depth financial information, while its hotline provides non-legal advice and referrals. Consumer Action also publishes unbiased surveys of consumer services to expose excessive prices and anti-consumer practices and help consumers make informed buying choices and elicit change from big business.
Community Outreach. With a special focus on serving low- to moderate-income and limited-English-speaking consumers, Consumer Action maintains strong ties to a national network of more than 8,000 community-based organizations. Outreach services include training and free mailings of financial education materials in many languages, including English, Spanish, Chinese, Korean and Vietnamese. Consumer Action's rapidly expanding network is the largest and most diverse of its kind.
Advocacy. Consumer Action is deeply committed to ensuring that underrepresented consumers are represented in the national media and in front of lawmakers. The organization promotes pro-consumer policy, regulations and legislation by taking positions on dozens of bills per legislative session and testifying at least three times per year. Additionally, its diverse staff provides the media with expert commentary on key consumer issues supported by solid data and victim testimony.
How can I tell if I'm a victim of identity theft?
Consumer education expert Linda Sherry discusses how to tell if you are a victim of identity theft, including checking your credit card statements and checking your mail.
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Speaker: How can I tell if I am a victim of identity theft?
Linda Sherry:There are a few things you can do to find out if you are a victim of identity theft and you can watch carefully all of your financial accounts, your credit card accounts, your bank accounts, to make sure that no one has used your account without authorization. Also you can watch your mail. A lot of ID theft is accomplished through the mail. For instance, they might divert your mail; they might steal a credit card solicitation and send it back in two different addresses, get a credit card that way. You should also make sure that you know that at all times that where your personal information is. Someone could come into your house, for instance, a contractor, a cleaner or whatever and steal some personal information from right-out of your house, if you don't have it under lock and key.