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Linda Sherry

Director, National Priorities, Consumer Action

http://www.consumer-action.org  

Linda Sherry, Consumer Action’s director of national priorities and one of the organization’s chief spokespersons, joined the San Francisco-based national consumer education and advocacy group in 1994 from a background as a weekly newspaper reporter.

Consumer Action (www.consumer-action.org), founded in 1971, has a national reputation for free multilingual consumer education on personal finance issues.

Sherry, who moved to Washington, DC, in August 2004 to establish an office for Consumer Action, is responsible for the organization’s national advocacy work and for the research and writing of Consumer Action’s free educational publications and web site content. Her recent projects for Consumer Action include publications on home buying, credit card terms and conditions, bankruptcy, ID theft, Internet privacy, cell phones and investing vs. savings. Sherry is chief surveyor and coordinator of Consumer Action’s popular pricing surveys of rates for credit cards and telephone services. She is the editor of Consumer Action’s newsletter, Consumer Action News.

Sherry has received awards for Consumer Action publications from the National Association of Consumer Agency Administrators (Excellence in Consumer Education, 1996, 2000 and 2003) and U.S. Office of Consumer Affairs (1995 National Consumer Week). Sherry serves as a member of the National Consumers League Fraud Alliance steering committee.

Before joining Consumer Action, Sherry was managing editor of AsianWeek in San Francisco from 1991-1994. Previously she was a reporter at The Almanac newspapers in Menlo Park, CA; The New York Times Long Island Section and The East Hampton Star in East Hampton, NY. She was the founding editor of the Sag Harbor Herald, a weekly newspaper in Long Island, NY.

What sorts of precautions should I take while using the internet and e-mail?

Consumer education expert Linda Sherry discusses precautions to take when using the internet and e-mail, including to make sure you are on a secure site.

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Speaker: What sorts of precautions should I take while using the internet and email?

Linda Sherry:The first thing you need to do when you are using the Internet is to make sure if you are using a wireless connection, make sure it's passworded, so that hackers can't get in as easily. Make sure that any password and PINS that you use on the Internet are really good, that means they contain letters and numbers. Never ever, ever use personal information for passwords such as your address or your phone number or your pet's name. Don't use those because those are easily guessed by some people or people might find out about those more easily.

When you are on the Internet, make sure if you are paying for anything with the credit card or bank account numbers or anything you are entering, make sure you are on a secured site. Now, that obvious on some browsers with a lock or key, others you need to actually look up in the address line and make sure, where it says http:// that it says https .

There are lot of things that you can do, but the main thing is to be aware and make sure that no one is watching you when you enter personal information and to make sure that you are using secured websites when you are online providing financial information.

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